Having entered the general contracting market place, we are self-charged with the mission to provide the greatest level of customer satisfaction conceivable. That means we will not over-promise, but it also means we will not under-deliver. We will be honest, we will be a concerned partner. We will listen to, evaluate, and document client expectations. Concerns will be handled responsibly, swiftly and accordingly. We are masters of this trade, and our mission is to share with our clients the rewards of a project well done.
Founded in 1983, we began working at O’Hare International Airport for Delta and United Airlines. When the new Terminal One was under construction we were awarded the contract to build-out all of the retail concession spaces. Today, we are still asked to build-out concession spaces at O’Hare and Midway Airports . Every entity at O’Hare (Governmental, Airlines, Retail, Service Industry) is a client of Northwest Contractors. Our company has evolved and grown over the years with a few traditional ethics in mind: Treat each customer with honesty and respect. Treat our contracted laborers and employees with fairness. Build equity in our community. Be concerned about our reputation.
It has worked well, this philosophy of ours. In the past thirty years, we’ve never gone over budget. We have never finished late. We have never sacrificed quality.
How do we do it? We have always insisted on excellence and quality through attention to detail. Our attitude, always positive, surfaces in our can-do approach and our pride in our work. We’re successful because we have provided the absolute best construction services to our clients, in a fair, honest and ethical manner.
Our company germinated from the seeds of communication—keeping the lines of communication open and honest, throughout the years, has allowed us to repeat our successes again and again. The roots we have put down span northwestern Illinois to the greater Chicago metropolitan area. These roots reach into resources that can respond quickly and effectively to any project need. Whether it is equipment, materials, labor, finance, or knowledge, the community that we have developed knows and trusts Northwest Contractors, Inc.
So should you. Because it is our reputation and our relationships that prove our success. We are building on our past.